\r\n

Effective Date: 02/05/2026

\r\n

At Ombre Jewels, your privacy matters to us. This Privacy Policy explains how we collect, use, and

\r\n

protect your personal information when you visit our website or make a purchase.

\r\n

⸻⸻⸻

\r\n

1. Information We Collect

\r\n

We may collect the following information:

\r\n

* Contact Information: Name, email address, phone number, shipping/billing address

\r\n

* Payment Information: Processed securely via trusted payment gateways (we do not store card

\r\n

details)

\r\n

* Account Information: Login details if you create an account

\r\n

* Purchase History: Products you buy from us

\r\n

* Device Information: IP address, browser type, and device data for analytics

\r\n

⸻⸻⸻

\r\n

2. How We Use Your Information

\r\n

We use your information to:

\r\n

* Process and deliver your orders

\r\n

* Send order updates and customer support responses

\r\n

* Share offers, promotions, and updates (only with your consent)

\r\n

* Improve our website and shopping experience

\r\n

* Detect and prevent fraud or misuse

\r\n

⸻⸻⸻

\r\n

3. How We Protect Your Information

\r\n

We implement security measures such as:

\r\n

* Secure payment gateways and encryption

\r\n

* Restricted access to sensitive data

\r\n

* Regular monitoring for vulnerabilities

\r\n

⸻⸻⸻

\r\n

4. Sharing Your Information

\r\n

We do not sell your personal data. We may share your information with:

\r\n

* Service Providers: Payment processors, delivery partners, and marketing tools

\r\n

* Legal Authorities: If required by law or to prevent fraud

\r\n

⸻⸻⸻

\r\n

5. Your Rights

\r\n

You have the right to:

\r\n

* Access, update, or delete your personal data

\r\n

* Opt-out of marketing communications anytime

\r\n

* Request details on how your data is used

\r\n

⸻⸻⸻

\r\n

6. Cookies and Tracking

\r\n

We use cookies to:

\r\n

* Improve website functionality

\r\n

* Analyze traffic and user behavior

\r\n

* Personalize your shopping experience

\r\n

You can manage cookie preferences through your browser settings.

\r\n

⸻⸻⸻

\r\n

7. Third-Party Links

\r\n

Our website may contain links to third-party websites. We are not responsible for their privacy

\r\n

practices.

\r\n

⸻⸻⸻

\r\n

8. Policy Updates

\r\n

We may update this policy from time to time. Changes will be posted here with an updated effective

\r\n

date.

\r\n

⸻⸻⸻

\r\n

9. Contact Us

\r\n

For any questions regarding this Privacy Policy:

\r\n

* Email: ombrejewels2@gmail.com

\r\n

* Phone: 9136718640

\r\n\r\n","policyPath","/OJ10604/Policy-Privacy Policy-2026-05-05 18:27:10.320329Z.pdf",31,"2026-05-05T18:26:59.732013Z","Shipping and Return Policy","\r\n\r\n\r\n\n \n \n \n \n \r\n\r\n\r\n

\r\n

Shipping & Return Policy

\r\n

Effective Date: 02/05/2026

\r\n

At Ombre Jewels, we aim to provide a smooth and reliable shopping experience. Please read our

\r\n

shipping and return policy below.

\r\n

⸻⸻⸻

\r\n

1. Shipping Policy

\r\n

1.1 Order Processing

\r\n

* Orders are processed within 1–2 business days.

\r\n

* Orders placed on weekends or holidays will be processed on the next working day.

\r\n

1.2 Delivery Timeline

\r\n

* Standard delivery takes 5–10 business days, depending on your location.

\r\n

* Delivery timelines may vary due to courier or external factors.

\r\n

1.3 Shipping Charges

\r\n

* Shipping charges (if applicable) will be calculated at checkout.

\r\n

1.4 Order Tracking

\r\n

* Once your order is shipped, you will receive a tracking link via SMS or email.

\r\n

1.5 International Shipping

\r\n

* Currently, we do not offer international shipping.

\r\n

⸻⸻⸻

\r\n

2. Return & Refund Policy

\r\n

2.1 Eligibility

\r\n

We accept returns/replacements only in the following cases:

\r\n

* Damaged or defective product

\r\n

* Incorrect item received

\r\n

궸

\r\n

궹

\r\n

궺

\r\n

궻 Mandatory:

\r\n

* Issue must be reported within 48 hours of delivery

\r\n

* A 360° unboxing video (without cuts) is required as proof

\r\n

⸻⸻⸻

\r\n

2.2 Non-Returnable Items

\r\n

* Earrings (for hygiene reasons) unless defective

\r\n

* Customized/personalized jewellery

\r\n

* Sale/discounted items

\r\n

* Products without original packaging

\r\n

⸻⸻⸻

\r\n

2.3 Refund Process

\r\n

* Once approved, refunds will be processed within 5–7 business days

\r\n

* Amount will be credited to the original payment method

\r\n

⸻⸻⸻

\r\n

2.4 Return Shipping

\r\n

* For damaged/incorrect items, we will cover return shipping

\r\n

* For other approved cases, shipping costs may be borne by the customer

\r\n

⸻⸻⸻

\r\n

3. Contact Us

\r\n

For any shipping or return-related queries:

\r\n

* Email: ombrejewels2@gmail.com

\r\n

* Phone: 9136718640

\r\n\r\n","/OJ10604/Policy-Shipping and Return Policy-2026-05-05 18:26:53.896670Z.pdf",30,"2026-05-05T18:26:31.58289Z","Contact us","\r\n\r\n\r\n\n \n \n \n \n \r\n\r\n\r\n

\r\n

We’re here to help 

\r\n



\r\n

 Reach out to us for any inquiries or assistance regarding our jewellery

\r\n

and orders.

\r\n

* Business Name: Ombre Jewels

\r\n

* Email: ombrejewels2@gmail.com

\r\n

* Phone: 9136718640

\r\n

* Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM

\r\n

Feel free to connect with us for order queries, custom requests, or support. We’re always

\r\n

happy to assist you 괓

\r\n

괔

\r\n\r\n","/OJ10604/Policy-Contact us-2026-05-05 18:26:24.775444Z.pdf",29,"2026-05-05T18:26:11.315247Z","Terms and conditions","\r\n\r\n\r\n\n \n \n \n \n \r\n\r\n\r\n

\r\n

Terms and Conditions

\r\n

Welcome to Ombre Jewels. By accessing our website and purchasing our anti-tarnish jewellery and

\r\n

accessories, you agree to the following terms and conditions.

\r\n

⸻⸻⸻

\r\n

1. General

\r\n

* By using our website, you agree to comply with these terms.

\r\n

* Ombre Jewels reserves the right to update or modify these terms at any time without prior notice.

\r\n

⸻⸻⸻

\r\n

2. Products

\r\n

* We strive to display our jewellery as accurately as possible. However, slight variations in color,

\r\n

finish, or design may occur due to lighting and screen differences.

\r\n

* All products are subject to availability. We reserve the right to discontinue any product without

\r\n

notice.

\r\n

* Our jewellery is anti-tarnish, but proper care is recommended to maintain long-lasting shine.

\r\n

⸻⸻⸻

\r\n

3. Pricing and Payment

\r\n

* All prices are listed in INR. Applicable taxes and shipping charges (if any) will be calculated at

\r\n

checkout.

\r\n

* We accept secure payments via the methods available on our website.

\r\n

* Ombre Jewels reserves the right to change pricing at any time without prior notice.

\r\n

⸻⸻⸻

\r\n

4. Shipping and Delivery

\r\n

* Orders are dispatched within 2–3 working days.

\r\n

* Delivery timelines are typically 5–10 working days, depending on location.

\r\n

* Delays may occur due to unforeseen circumstances such as courier issues or natural events.

\r\n

* Once dispatched, tracking details will be shared with you.

\r\n

⸻⸻⸻

\r\n

5. Refunds and Cancellations

\r\n

* Orders can only be cancelled before dispatch.

\r\n

* We accept returns/replacements only for damaged or incorrect items, reported within 48 hours of

\r\n

delivery with proper unboxing proof.

\r\n

* Refunds (if applicable) will be processed within 5–7 working days after approval to the original

\r\n

payment method.

\r\n

* For hygiene and safety reasons, earrings are non-returnable unless defective.

\r\n

⸻⸻⸻

\r\n

6. Intellectual Property

\r\n

* All content on this website, including images, designs, logos, and text, is the property of Ombre

\r\n

Jewels and may not be used or reproduced without permission.

\r\n\r\n","/OJ10604/Policy-Terms and conditions-2026-05-05 18:26:07.304915Z.pdf"]

Golden Petal Ring

Details

Your Cart 0

Your cart is empty